Refund Policy
Refund Policy:
Clothing, apparel, bags, blankets:
If for whatever reason a customer desires to return an item we will offer the opportunity for store credit in the equivalent amount. If there is a mistake on our end of sending the buyer the wrong item, we will pay for the return shipping of wrong item and send out the correct item. If the buyer wishes to exchange an item upon receiving the correct ordered product then return shipping will be on the buyer.
Sound healing tools:
We do not allow refunds on any sound healing tools due to our products being sent to America from overseas. From the moment of completed purchase numerous countries, companies, and people are busy contacting shipping companies and working to prepare the order. If the buyer wishes to receive photos or videos of the exact item they will receive they can email and request one to verify quality before being shipped out.
The above paragraph does not include damaged goods. If any sound healing tools arrive damaged we will be sure to make it right. Our shipping providers overseas work diligently to ensure proper packaging of goods and their safe delivery.
Tallow Skin Balm:
There are no refunds or exchanges on our tallow products. We would not be able to verify if they were opened or not so there is no safe way to accept returns and guarantee the purity of reselling the item to other clients.
Flaws:
Many of the products offered at The Lavish Hippie are cotton and hand woven, at times there may be some slight imperfections due to the delicate nature of the fabric and being hand made.
Our vintage hand woven cotton batik specifically, are items of which can range from 10-50+ years old. These items may have some slight ware and tear which may include small holes, stitch work patching up a tear, or other slight breakage or damage. We do our best to select only the best quality of vintage batik, but at times some of these damages are inevitable for fabrics of this age. Any breakage, slight tears, or other wear on the item is character that shows the vintage side of this item.
If for any reason you aren’t satisfied with your product upon arrival then please contact via contact tab explaining your situation.